At the time of reception of the goods customer is obliged to check whether the consignment has not been damaged during transport and it's completeness in the presence of the person delivering the goods. The condition of quantitative or qualitative complaint is writting off the "Complaint Protocol" in the presence of a shipping company employee. Upon receipt, the ownership of the goods and any risks associated with the ownership and use, and in particular the risk of loss or damage, passes to the Buyer. In the case of pick-up the customer is also obliged to inspect the goods, which are the subject of the transaction.
Caution! Couriers are required to deliver the parcel to the customer premises only if package weight does not exceed 30 kg. In the case of heavier parcels, the package can only be delivered to the door of the building.